KU 99 Terms & Conditions — Your Rights and Responsibilities at a Glance

By accessing or using the ku 99 platform, you acknowledge that you have read and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using ku 99.

These terms and conditions constitute a legally binding agreement between ku 99 and its users. ku 99 reserves the right to amend these terms at any time. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

Scope of Applicability

• These terms and conditions apply to the ku 99 website, mobile app, and all associated services.
• All promotional offers and bonuses at ku 99 are subject to these terms and conditions.
• These terms and conditions are available in both English and Bengali. In the event of any dispute, the English version shall take precedence.
• Ku 99 reserves the right to refuse service to any individual without providing a reason.

To register an account on ku 99, you must meet all of the following conditions. Providing incorrect or false information during registration will result in account termination, and any remaining balance may be forfeited.

Account Security

You are solely responsible for all activity on your account. If you suspect unauthorized access, notify our support team immediately. ku 99 will never ask for your password via email or phone.

All financial transactions on ku 99 are processed through secure, encrypted channels. Bangladesh's most popular mobile banking services — Mobile Pay, Nagad, and Rocket — are fully supported.

Deposit Rules

• Minimum deposit amount: ৳500.
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.
• Only use payment methods registered in your own name. Third-party payments are not accepted.
• Always provide the correct transaction ID when making a deposit. Incorrect details will cause delays in processing.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals are typically processed within 24 hours. In some cases, it may take up to 72 hours.
• Winnings from bonuses are subject to wagering requirements before withdrawal.
• The withdrawal method must match the deposit method used.

Ku 99 offers its members a variety of bonuses and promotional offers. Each offer has its own specific terms and conditions. The general bonus policy is outlined below:

Important Bonus Rules

• Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
• Bonus balances cannot be transferred directly to another account.
• Ku 99 reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to fraudulently exploit bonuses will result in account termination.
• If you withdraw before meeting the wagering requirements, your bonus balance will be deducted.

All betting activity on ku 99 is governed by specific rules. Please make sure you fully understand the relevant game rules before placing any bets.

General Betting Rules

• Once a bet is confirmed, it cannot be cancelled or modified unless ku 99 specifically offers a Cash Out option.
• If a technical error results in a bet being accepted at incorrect odds, ku 99 reserves the right to void that bet.
• Match or event outcomes will be determined in accordance with the official results announced by the relevant sports authority.
• Ku 99 is not responsible for any betting delays caused by network issues during live betting.

Cancellation & Refund Policy

• If a match or event is cancelled or postponed, the stake for that bet will be refunded.
• For football, any match that lasts less than 90 minutes will be treated as a void bet.
• If a cricket match is abandoned due to rain, the result will be determined using the DLS method.
• Refunds will generally be credited back to your main balance within 24 hours.

The following activities are strictly prohibited on the ku 99 platform. Any violation will result in immediate account closure and all balances may be forfeited.

• Match Fixing or Spot Fixing: Attempting to manipulate the outcome of any match or event.
• Arbitrage Betting: Exploiting multiple accounts or platforms to guarantee a profit.
• Bonus Abuse: Creating multiple accounts or providing false information to claim bonuses.
• Chargeback Fraud: Filing a fraudulent chargeback after a payment has been processed.
• Software Hacking: Using unauthorized software on ku 99's systems or games.
• Account Selling: Selling or transferring your account to another person.
• Money Laundering: Using ku 99 for money laundering purposes.

Ku 99 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Failure to complete KYC verification or providing false information.
• Suspicious or fraudulent activity.
• Proof of being underage.
• Self-exclusion request.

Users may also close their account at any time by contacting support. Any verifiable balance remaining at the time of closure will be refunded.

Ku 99 always strives to provide the best possible service. However, there are certain circumstances where ku 99's liability is limited:

• Technical Issues: ku 99 is not liable for server downtime, network errors, or issues caused by third-party software.
• User Losses: ku 99 cannot be held responsible for losses incurred from bets.
• Internet Connection: ku 99 is not liable for any losses resulting from a user's internet connectivity issues.
• Approved Amount: The maximum compensation in any case is limited to the total amount deposited within the last 30 days.

Ku 99 takes your personal data privacy seriously. We never sell your information to third parties. To learn more, please review our Privacy Policy View the page.

• Your information is used solely for service delivery, KYC verification, and legal compliance purposes.
• All data is protected with SSL encryption.
• Your information is stored securely on our servers.
• Ku 99 may be legally required to disclose information pursuant to a court order or other legal obligation.

Ku 99 may update or amend these terms and conditions at any time. Users will be notified of significant changes via email or app notifications.

• Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms.
• The date of any changes will be noted under the "Last Updated" section at the top of this page.
• Previous versions of the terms and conditions are available upon request from our support team.
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.