Everything you need to know about how your personal data is collected, used, and protected on ku 99 — all in plain English. No hidden clauses.
Ku 99 only collects information that is strictly necessary to provide our services. We do not ask for any personal data beyond what is required.
All your data is secured with bank-grade SSL/TLS encryption. No third party can access this information.
Your personal information is never sold to advertisers or third parties — that is our firm commitment.
You can view, correct, or request deletion of your data at any time. Full control stays with you.
Ku 99's Privacy Policy has been prepared in accordance with GDPR and international data protection standards.
You can unsubscribe from marketing messages at any time. Nothing will be sent except essential account notifications.
Ku 99 collects certain information to provide the best experience for its members. This Privacy Policy clearly outlines what types of data are collected and why.
When you register or use our services on ku 99, you voluntarily provide the following information:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Mandatory for KYC Verification |
| Contact Information | Mobile number, email address | For Account & Notifications |
| Financial Information | Mobile Pay/Nagad number, bank account details | For payment processing |
| Profile Information | Username, password (hashed) | For account security |
| Communication Logs | Support chat messages, complaints | To improve our services |
When you use ku 99, certain information is collected automatically:
Ku 99 never permanently stores a full copy of your passport or NID. After KYC verification, all sensitive information is kept in encrypted format.
Ku 99 uses your data only for specific, legitimate, and transparent purposes. We do not process your data for any unrelated or excessive reason.
Your information is used for registration, login, password reset, and keeping your account secure.
Financial information is required to process deposits and withdrawals and to prevent fraud.
Identity information is used for age verification, identity confirmation, and anti-money laundering compliance.
Usage data is analyzed to understand which games or features you enjoy most, helping us deliver a better experience.
For important account notifications, promotional offers (with your consent), and customer support.
Data is used to analyze betting patterns, identify potentially problematic behavior, and provide timely support.
Ku 99 never sells your personal data. However, it may be shared with specific parties in limited circumstances necessary to operate our services.
| Parties We Share With | What Information | Reason |
|---|---|---|
| Payment Providers | Name, mobile number, transaction amount | To process deposits and withdrawals |
| KYC Provider | Identity documents, selfie | For identity verification |
| Game Software Providers | User ID, gaming history | For Game Operations |
| Law Enforcement Agencies | Information required by court order | Legal Obligations |
| Cloud Storage Services | Encrypted Data | For secure data storage |
Ku 99 does not sell or transfer your information to any advertisers, data brokers, or marketing companies. All third parties we work with are bound by the terms of our Privacy Policy.
Ku 99 uses cookies on its website and app. Cookies are small text files stored on your device that help improve site functionality and enhance your browsing experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, security, core functionality | Upon session end | |
| Page visits and usage pattern monitoring | 1 Year | |
| Showing relevant offers (with consent only) | 30 Days |
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
The ku 99 mobile app uses local storage instead of cookies. Uninstalling the app will erase all locally stored data.
Ku 99 applies industry-leading technical and organizational measures to protect your data. Our security team monitors systems around the clock, 24 hours a day.
All data is transmitted in encrypted form using the TLS 1.3 protocol. Look for the green padlock icon in your browser's address bar.
All sensitive data stored on our servers is protected with AES-256 encryption. Passwords are secured using bcrypt hashing.
Only authorized personnel can access sensitive information. All access is logged and audited.
Encrypted backups are taken daily. In the event of data loss, recovery procedures are in place for quick restoration.
No online platform can guarantee 100% security. In the event of a data breach, ku 99 will notify affected users within 72 hours and take all necessary steps to address the situation.
As a ku 99 user, you have clear legal rights over your own data. We respect these rights and fulfill any request within 30 days.
To exercise any of your rights, email us at: privacy@ku99.life — We'll respond within 30 days.
Ku 99 does not retain your data longer than necessary. Specific retention periods are defined based on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal Obligations |
| Transaction Records | 7 Years | For financial audit purposes |
| KYC Documents | 5 years after account closure | As directed by regulatory authorities |
| Support Conversations | 2 Years | To improve our services |
| Marketing Information | Until Consent Is Withdrawn | For contact purposes |
| Session Log | 90 Days | For Security Monitoring |
Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.
Ku 99 is strictly for individuals aged 18 and above. We do not collect or process data from minors under any circumstances.
To learn more about responsible gaming, visit our Responsible Play Visit the page for information on self-exclusion, limit settings, and support resources.
Ku 99 may update this Privacy Policy from time to time. We will notify you before any significant changes take effect.
For any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Protection team directly.